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Frequently Asked Questions

How do I get virtual chips?

You receive free virtual chips when you create your aurora account. These are for entertainment purposes only and have no real-world value. You can earn more chips by exploring virtual worlds and completing mystical quests.

Can I withdraw or exchange virtual chips for real money?

No, virtual chips are for entertainment only and cannot be exchanged for real money, prizes, or anything of real value. This is a virtual adventure platform for magical fun only.

Are the aurora adventures fair if no real money is involved?

Yes, all our virtual experiences use certified Random Number Generators (RNG) for fair gameplay. Even though you're exploring with virtual chips for entertainment, we maintain the same standards as real adventures.

What happens if I run out of virtual chips?

Don't worry! You'll receive free daily aurora bonuses and can earn more chips through adventure achievements. Since this is entertainment-only exploration, there's no pressure - just pure mystical fun!

Is this real gambling?

No, this is a virtual adventure platform for entertainment purposes only. You explore with virtual chips that have no real value. No real money activities occur in our aurora universe.